Introduction

At we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information about you when you use our website and services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following information:

• Personal information: Name, email address, phone number, and service address.service address.
• Service details: Type of service requested, property access details, and booking preferences.
• Payment information: Collected and processed securely through our third-party payment processors.
• Website usage information: IP address, browser type, and cookies for analytics and functionality.

How We Use Your Information

We use your information to:

• Provide, schedule, and complete your requested services.
• Communicate with you regarding bookings, quotes, or support.
• Process payments and invoices securely.
• Improve our services and website functionality.
• Comply with legal or regulatory obligations.

Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Contract: To perform our agreement with you (e.g., provide booked services).
• Legitimate interests: To operate and improve our business.
• Consent: For marketing communications, if you opt in.

Sharing Your Information

We only share data with:

• Service providers or contractors working on our behalf (e.g., cleaners, movers, or handymen).
• Payment processors (for secure payment handling).
• Law enforcement or regulatory bodies, if required by law.

We never sell your data to third parties.

Data Retention

We keep personal data only as long as necessary to fulfil our services or comply with legal requirements. You may request deletion of your data at any time.

Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

Your Rights (UK GDPR)

You have the right to:

• Access a copy of your personal data.
• Correct or update your information.
• Request deletion (“right to be forgotten”).
• Restrict or object to processing.
• Withdraw consent at any time (for marketing).
• Lodge a complaint.

Cookies

We use cookies to improve your browsing experience. You can adjust your cookie settings in your browser.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Email: [Your Email Address]

Phone: [Your Contact Number]

Address: [Your Business Address]